Telephone Outcome Study: Power Point Presentation to ICCH 2009

In 2009, I presented some preliminary data at the Circumpolar Health Congress in 2009 about the experience in the Yellowknife ER with fielding calls from remote nursing stations and peripheral hospitals.  What we found was that there are a lot of calls asking to transport patients into Yellowknife.  We also found that there were lots of holes in the data that had been captured.  This lead to developing a better data capture process and to future studies on how we could improve pre-hospital care with the technology we had (at that time just a telephone and a fax machine).